Incidents | SmartEnvios Incidents reported on status page for SmartEnvios https://status.smartenvios.com/ https://d1lppblt9t2x15.cloudfront.net/logos/403af286bdb0df20d0d20da718fe16ff.png Incidents | SmartEnvios https://status.smartenvios.com/ en Impressão de etiqueta recovered https://status.smartenvios.com/ Tue, 02 Jun 2026 14:38:11 +0000 https://status.smartenvios.com/#efd8a616eb4e865d39a0adc3e0a8615e010b4dc241c6ba5c655d6b66b747aaff Impressão de etiqueta recovered Impressão de etiqueta went down https://status.smartenvios.com/ Tue, 02 Jun 2026 14:31:43 +0000 https://status.smartenvios.com/#efd8a616eb4e865d39a0adc3e0a8615e010b4dc241c6ba5c655d6b66b747aaff Impressão de etiqueta went down v2.portal.smartenvios.com recovered https://status.smartenvios.com/ Tue, 26 May 2026 16:32:17 +0000 https://status.smartenvios.com/#0a3ec1bc994369559b3dc199de1b7eb00f55451daa0a7033fb4dec07a9c2beb8 v2.portal.smartenvios.com recovered Impressão de etiqueta recovered https://status.smartenvios.com/ Tue, 26 May 2026 15:21:37 +0000 https://status.smartenvios.com/#e6f18625defe1dfc379c32d28ab027ba8668877d86d53a77b62a1a791861ca56 Impressão de etiqueta recovered Impressão de etiqueta went down https://status.smartenvios.com/ Tue, 26 May 2026 15:15:46 +0000 https://status.smartenvios.com/#e6f18625defe1dfc379c32d28ab027ba8668877d86d53a77b62a1a791861ca56 Impressão de etiqueta went down v2.portal.smartenvios.com went down https://status.smartenvios.com/ Tue, 26 May 2026 15:07:23 +0000 https://status.smartenvios.com/#0a3ec1bc994369559b3dc199de1b7eb00f55451daa0a7033fb4dec07a9c2beb8 v2.portal.smartenvios.com went down Connect Core Health recovered https://status.smartenvios.com/ Tue, 26 May 2026 03:26:26 +0000 https://status.smartenvios.com/#0684e627a1d3d14a2ce9d51b67516281b5f039a3689faed961cdd8e79ade1757 Connect Core Health recovered Connect Core Health went down https://status.smartenvios.com/ Tue, 26 May 2026 03:20:28 +0000 https://status.smartenvios.com/#0684e627a1d3d14a2ce9d51b67516281b5f039a3689faed961cdd8e79ade1757 Connect Core Health went down Impressão de etiqueta recovered https://status.smartenvios.com/ Tue, 26 May 2026 03:19:44 +0000 https://status.smartenvios.com/#5e5fd4d0704bebde9942db4edd8cf769bc4dc4fe8f8f4262b955233d1bb032e6 Impressão de etiqueta recovered Impressão de etiqueta went down https://status.smartenvios.com/ Tue, 26 May 2026 03:13:57 +0000 https://status.smartenvios.com/#5e5fd4d0704bebde9942db4edd8cf769bc4dc4fe8f8f4262b955233d1bb032e6 Impressão de etiqueta went down Impressão de etiqueta recovered https://status.smartenvios.com/ Mon, 25 May 2026 21:17:46 +0000 https://status.smartenvios.com/#614739ed8b18d946cd72d16202f00097b2b2241041791e1d411b3779fc287255 Impressão de etiqueta recovered Impressão de etiqueta went down https://status.smartenvios.com/ Mon, 25 May 2026 21:14:04 +0000 https://status.smartenvios.com/#614739ed8b18d946cd72d16202f00097b2b2241041791e1d411b3779fc287255 Impressão de etiqueta went down Connect Core Health recovered https://status.smartenvios.com/ Fri, 22 May 2026 14:40:24 +0000 https://status.smartenvios.com/#ade7047cdaadb61956d4d9eea9c5b91a169e7f4c259c71a1be19efa753fe16b8 Connect Core Health recovered Connect Core Health went down https://status.smartenvios.com/ Fri, 22 May 2026 14:34:39 +0000 https://status.smartenvios.com/#ade7047cdaadb61956d4d9eea9c5b91a169e7f4c259c71a1be19efa753fe16b8 Connect Core Health went down Impressão de etiqueta recovered https://status.smartenvios.com/ Fri, 22 May 2026 08:49:46 +0000 https://status.smartenvios.com/#adc61695e8946cc17d8ea76e1a5275eba921f3f654488287678f0385fd38a503 Impressão de etiqueta recovered Impressão de etiqueta went down https://status.smartenvios.com/ Fri, 22 May 2026 08:45:37 +0000 https://status.smartenvios.com/#adc61695e8946cc17d8ea76e1a5275eba921f3f654488287678f0385fd38a503 Impressão de etiqueta went down Impressão de etiqueta recovered https://status.smartenvios.com/ Mon, 18 May 2026 19:27:36 +0000 https://status.smartenvios.com/#0458efedf58d217a137551b080165274f9990c4e7cb7acbc7b02f7ec3114b5a1 Impressão de etiqueta recovered Impressão de etiqueta went down https://status.smartenvios.com/ Mon, 18 May 2026 19:21:45 +0000 https://status.smartenvios.com/#0458efedf58d217a137551b080165274f9990c4e7cb7acbc7b02f7ec3114b5a1 Impressão de etiqueta went down Tracking API recovered https://status.smartenvios.com/ Wed, 13 May 2026 01:06:36 +0000 https://status.smartenvios.com/#dea4eb16224e6bc0765b1b6ef417e6033dd52a0b1603efd0b4429fe77938f85d Tracking API recovered Tracking API went down https://status.smartenvios.com/ Wed, 13 May 2026 00:54:36 +0000 https://status.smartenvios.com/#dea4eb16224e6bc0765b1b6ef417e6033dd52a0b1603efd0b4429fe77938f85d Tracking API went down Tracking API recovered https://status.smartenvios.com/ Sat, 25 Apr 2026 16:18:42 +0000 https://status.smartenvios.com/#773fd6c860c3db7979b0ebeed1b97aa9f964f59df9dbd402704358adf2cf5600 Tracking API recovered Tracking API went down https://status.smartenvios.com/ Sat, 25 Apr 2026 16:12:38 +0000 https://status.smartenvios.com/#773fd6c860c3db7979b0ebeed1b97aa9f964f59df9dbd402704358adf2cf5600 Tracking API went down Connector Yampi recovered https://status.smartenvios.com/ Sat, 25 Apr 2026 09:59:52 +0000 https://status.smartenvios.com/#b3cfc0475b132758edcc36228a7b153c3e9dc918fdf667d497a8b6c0a20c9732 Connector Yampi recovered Tracking API recovered https://status.smartenvios.com/ Thu, 23 Apr 2026 18:57:34 +0000 https://status.smartenvios.com/#bb5cea866e9a4c09896423be119b88096b832c796777869300ee9ff13703d14b Tracking API recovered Tracking API went down https://status.smartenvios.com/ Thu, 23 Apr 2026 18:51:42 +0000 https://status.smartenvios.com/#bb5cea866e9a4c09896423be119b88096b832c796777869300ee9ff13703d14b Tracking API went down Cotação de Frete recovered https://status.smartenvios.com/ Mon, 30 Mar 2026 14:17:46 +0000 https://status.smartenvios.com/#381f5351d51484fd645ed46d3fcddc2971064aa12dc019febad186aa1cf44999 Cotação de Frete recovered Cotação de Frete went down https://status.smartenvios.com/ Mon, 30 Mar 2026 14:13:41 +0000 https://status.smartenvios.com/#381f5351d51484fd645ed46d3fcddc2971064aa12dc019febad186aa1cf44999 Cotação de Frete went down Connector Yampi went down https://status.smartenvios.com/ Thu, 26 Mar 2026 15:49:49 +0000 https://status.smartenvios.com/#b3cfc0475b132758edcc36228a7b153c3e9dc918fdf667d497a8b6c0a20c9732 Connector Yampi went down Sistemas indisponíveis https://status.smartenvios.com/incident/229069 Wed, 05 Jul 2023 14:07:00 -0000 https://status.smartenvios.com/incident/229069#43986b01c9e70847a06401a75bc7114fb3e66a28cd37368d3a796ffce49f9b33 Durante um procedimento de realocação de recursos na infraestrutura, nossos sistemas ficaram indisponíveis por 3 minutos. Identificamos a falta de recursos disponíveis e realizamos uma alocação forçada para solucionar o problema imediatamente. Para evitar futuras interrupções, aumentaremos a quantidade de recursos disponíveis. Agradecemos pela compreensão. Sistemas indisponíveis https://status.smartenvios.com/incident/229069 Wed, 05 Jul 2023 14:04:00 -0000 https://status.smartenvios.com/incident/229069#4c4f88ed9c3cc7d1f13adf8d2e1d40f4a4543f02e05a8dc349abfb0702740134 Identificamos que os sistemas ficaram fora do ar. Alguns serviços estão inacessíveis https://status.smartenvios.com/incident/216227 Mon, 05 Jun 2023 10:33:00 -0000 https://status.smartenvios.com/incident/216227#5437f6deba37b58597c2215cfecf4fa44a5eccbcf07a515afd47f4f3501d99ca Analisamos e resolvemos o incidente. Estamos monitorando a solução. Alguns serviços estão inacessíveis https://status.smartenvios.com/incident/216227 Mon, 05 Jun 2023 10:00:00 -0000 https://status.smartenvios.com/incident/216227#5a1cfea36c78e30940c3b745f27b40d8c3c31ebddbe07110fd48f30b9be29943 Foi identificado que alguns serviços não estão respondendo. Estamos investigando a causa. Integração com transportadora Loggi https://status.smartenvios.com/incident/208800 Thu, 18 May 2023 00:03:00 -0000 https://status.smartenvios.com/incident/208800#24e994581255201fa3871d0e131189fbd1a1de8647f25151044aac250bde95a1 Integramos todos os pedidos que não integraram inicialmente. Estamos monitorando integração. Integração com transportadora Loggi https://status.smartenvios.com/incident/208800 Wed, 17 May 2023 21:30:00 -0000 https://status.smartenvios.com/incident/208800#73c248f348d10bdeb697bf2934843f67d0cb66ae4d32b25b2767b6ea5c4bb9bc Identificamos que os pedidos com etiqueta impressa entre 16/05/2023 10h e 16/05/2023 16h não foram integrados com a transportadora Loggi devido à uma falha de autenticação no servidor da transportadora. Problema no processamento de XMLs https://status.smartenvios.com/incident/208659 Wed, 17 May 2023 14:40:00 -0000 https://status.smartenvios.com/incident/208659#50580b572db0b0bef6c8f805ccad5968f153af157aa1e69ff17f4a28cece4b97 Monitoramento - Uma correção foi implementada e estamos monitorando os resultados. Problema no processamento de XMLs https://status.smartenvios.com/incident/208659 Wed, 17 May 2023 14:37:00 -0000 https://status.smartenvios.com/incident/208659#6423b54bb7fafc6467a09aafdc20180902de297161d75c8a4b52e0eb70ece7a6 Estamos enfrentando problemas de conexão para o consumo e processamento de XMLs.